The User Research Round-Up: CW 11

State of AI, Task analysis, creating products with JTBD, UX in an age of overwhelm, review of mobile app questionnaires

Hello curious human!

This is one of those weeks where my chai latte consumption is dangerously close to “is this a personality trait now?” levels. But honestly, between the rain and the workload, it feels justified. I’m in the middle of a research study right now which is so super interesting (GenAI stuff, of course!), and I’m really enjoying this particular study because it’s complex and focused on participant’s comprehension. For me, it’s fascinating to listen to how people talk through how they understand something and their mental models on a particular topic…this very situation is why I became a user researcher!

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Tools to use:

Breyta.ai

I used to spend way too much time untangling past research projects, trying to spot what we’d already learned and what gaps were still there. It always felt like I was reinventing the wheel—pulling insights from different places, second-guessing whether we had really dug deep enough, and realizing too late that we should have asked a different set of questions. Then I started using Breyta, and it completely changed the way I approach project analysis. It helps me track themes across studies, so I don’t miss those oh-wait-we-already-knew-this moments. I can spot gaps faster, ask better questions up front, and make sure every new study builds on the last. If you’ve ever wished your research had more momentum instead of feeling like a series of disconnected projects, Breyta is a game-changer. Sign up for a free trial!

Condens

I once ran a study where we uncovered an insight that completely changed how the team approached a feature. A few months later, someone asked about it—and I could not remember where that insight was buried. Was it in a deck? A doc? Slack? I wasted an embarrassing amount of time searching before realizing I needed a better system. Condens solved that for me. Now, when I need to resurface insights, everything is right there, fully searchable, and easy to connect across studies. It’s not just about storing research—it’s about making it effortless to pull the right insights at the right time. If you’ve ever felt like your best research disappears into the void, Condens will save you hours (and possibly your sanity). Sign up for a free 30-day trial!

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Link roundup

01.

The State of AI in UXR (Report) by Condens

If you’ve been wondering what’s actually happening with AI in user research, beyond the hype, this report is worth your time. This article dives into how researchers are using AI, what’s working (and what’s not), and where the field is headed. I really appreciate that it cuts through the noise and gives a grounded look at real-world applications rather than just speculation. Whether you’re cautiously curious or already experimenting with AI in your workflow, this report will help you get a pulse on where things stand and what’s next.

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02.