“We don’t need user research…”
I once had someone approach me and say, “you know what, user research is overrated.” This person knew I was a user researcher. I no longer…
The ability to convince stakeholders they need user research seems to be a more important job requirement than the actual ability to conduct research sessions.

I once had someone approach me and say, “you know what, user research is overrated.” This person knew I was a user researcher. I no longer talk to this person (not…
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